2. My blog domain which I get through Godaddy via Google Apps is set for renewal. Unfortunately I didn't go in and update my credit card info and it couldn't auto renew. I also have been unable to log in to Google Apps to set it back to auto renew after updating my card info.
I spent HOURS (seriously) trouble shooting this. I finally called GoDaddy directly and they needed my Google Apps pin to help me. I don't know it. I didn't even know it existed. To find it I have to get in to Google Apps.
GoDaddy gave me the tech support number for Google Apps, but you can't even talk to a real person if you don't know your pin. HELLO this is why I called!
I trouble shot on the Internet some more to no avail and finally called GoDaddy back since at least there I can talk to a live person. I pleaded with the lady to help me. I told her my head was about to fall off I was so frustrated. She stayed on the phone with me for nearly and hour and a half trying to solve the problem. She finally went and got a Google Tech person on the line with us and he couldn't solve the problem. Handy.
Every time I try to log in I get "invalid request" I seriously want to punch my computer.
He emailed me a tech support form and a better phone number to call if that doesn't work. So now I am waiting to hear back. If I don't by noon today I am calling.
It shouldn't be this hard. Don't they want people to keep their domains?
3. In happier news I had a great long run yesterday.
which makes me really excited for the half marathon I have coming up in a month.
I was also supposed to do a kettlebell workout but by the time I got done dealing with the domain BS, the kids were home from school and it was time to make supper. I am planning to do it today instead since I got overstaffed and don't have to work.
Anyone else ever have any problems with Google Apps, or renewing your domain or am I just the lucky one?
I guess that's just another reason for me to never buy my domain name. That sounds like way more work than I'm interested in.
ReplyDeleteYow! That does sound a like big PITA - I hate spending time on the phone with tech geeks that end up not helping you. Mostly they are looking stuff up in a book anyway. I can do that too if I have the book.
ReplyDeleteHope it gets straightened out. I had trouble even trying to buy a domain name so gave up at that point last year!
oye vey!!! I had some issues before...but I am confused about the domain and the google, I hate having tech problems and getting the run around {ha funny for a runner, right?!} Ok not really funny, glad you are having great runs!
ReplyDeleteSo annoying on the GoDaddy stuff! Shouldn't be that hard, no doubt.
ReplyDeleteI love Skora's! You are smart to adjust slowly, though, b/c they are very minimal. Enjoy!
Thank heavens for a good long run! That GoDaddy scenario would drive me out of my mind.
ReplyDeleteUgh, I got that same email and ignored it because I figured my card was on file....now I'm terrified to double check that! PS I love my Skora's too! Super comfy and once you get used to them, they're great.
ReplyDeleteLOVED the montana temps when I was there.
ReplyDeleteoh my god you have way more patience than myself- i would have been screaming at that point. hopefully they are able to help you figure out how to save your domain.
I hate GoDaddy.con /Google App. Last year I paid for a domain and I could not even get in to register it to this day. So frustrating.
ReplyDeletemaria @ The Good Life
I WOULD LOSE MY MIND.
ReplyDeleteI had the exact tsame problem with the google app earlier this year. I finally figured out that I had to log in to google apps using the email address assigned to my domain name when I registered the domain (and not my normal gmail address). I was able to reset that password (since I have never once used that other email address) and get it all squared away. I then sent myself an email detailing all this so that I never had to suffer through that crap again. I hope you get it worked out!
ReplyDelete